Legal Disclosure: Royal Glide VIP is a brand operated by Royal Glide Executive, LLC DBA Royal Glide VIP.
Effective Date: April 2025
Royal Glide Executive, LLC DBA Royal Glide VIP (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, especially regarding SMS communication in compliance with TCPA and CTIA regulations.
1. Information We Collect
- Full name, phone number, and email address
- Booking details such as pick-up/drop-off location, date/time, vehicle type
- Payment information processed securely via third-party payment platforms
2. How We Use Your Information
- To confirm, manage, and update bookings
- To send service-related updates via SMS and email
- To respond to inquiries or provide customer support
3. SMS Messaging & Consent
By submitting your booking or contacting us, you consent to receive automated text messages from Royal Glide Executive, LLC DBA Royal Glide VIP at (704) 324-1777, including:
- Booking confirmations and trip details
- Ride updates and alerts
- Customer service responses
- Optional promotional offers and marketing texts
Message frequency varies. Standard message and data rates may apply. You may reply STOP or CANCEL to opt-out at any time. For help, reply HELP or contact us directly.
Your mobile number will never be shared with third parties.
4. Opt-in Options
Customers have the ability to:
- Agree to all SMS messages
- Decline marketing/promotions while still receiving service-related texts
- Fully opt-out of all text messaging
These choices are presented clearly on our booking form.
5. Data Sharing
- We do not share your personal or mobile data with third-party marketers.
- Mobile opt-in and consent data is strictly confidential and never transferred.
6. Data Security
We utilize SSL encryption and industry-standard safeguards to protect your data from unauthorized access or misuse.
7. Your Rights
You may request access, updates, or deletion of your data at any time by contacting:
- Email: info@royalglidevip.com
- Phone: (704) 324-1777
8. Messaging Terms
By providing your phone number, you agree to our messaging terms. You may withdraw consent at any time using the unsubscribe options listed above.
For full service terms, visit: Terms & Conditions